Towards Sociotechnical Management of Inner-Organisationa Knowledge Transfer
presentationposted on 06.03.2018 by Jonas Oppenlaender, Jesse J. Benjamin, Claudia Müller-Birn
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The internal transfer of knowledge is a critical success factor for research organisations. However, little emphasis is placed on the intra-organisational transfer of knowledge due to the focus on knowledge transfer to external stakeholders. We introduce our research in progress project that aims to uncover opportunities for the intra-organisational transfer of knowledge at a research organisation. We propose a socio-technical system that supports the management of the internal transfer of knowledge. Furthermore, we introduce the organisational role of the Knowledge Transfer Manager, which is a central part of the proposed socio-technical system.