Questionnaire for Evaluating the Effects of Data, System, and Service Quality on Citizens' Trust

dataset

posted on 2020-04-20, 00:00 authored by Arie PurwantoArie Purwanto, Anneke ZuiderwijkAnneke Zuiderwijk, M.F.W.H.A. (Marijn) Janssen

The dataset contains the questions asked in the survey over which quantitative data was collected to evaluate the effects of data quality, system quality, and service quality on citizens' trust.

History

Contributors

TU Delft, Faculty of Technology, Policy and Management, Department of Engineering Systems and Services

Publisher

4TU.Centre for Research Data

Time coverage

2019

Format

media types: application/pdf

Usage metrics

Keywords

Information Systems Success Model Open Government Data Structural Equation Modeling citizen engagement data quality service quality system quality trust Information Systems Government and Politics Policy and Administration Political Science Data Format

Licence

CC0