Special Edition Module - Case Study - Canada July 2021.pdf (981.92 kB)
Exploring User-Uptake of Digital Contact Tracing Apps - A Practitioner Guide - Special Edition/Module 10 - Case Study: Canada
Version 2 2021-08-16, 16:54
Version 1 2021-08-16, 16:20
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posted on 2021-08-16, 16:54 authored by Dyllan Goldstein, Alisha Gauhar, Rebecca BabcockRebecca Babcock, Jennie PhillipsThis module aims to explore Digital Contact Tracing (D-CT) developed and implemented in Canada for the COVID-19 response. Focus is on the country’s D-CT app, COVID Alert, and understanding user-uptake. The case study begins with a brief overview of the country’s overall response to COVID-19 and the impact of the virus on the country. Following, we explain Canada’s app by describing, how it emerged, how it is designed and functions, how users engage with the app across the whole user-engagement process, and what user-uptake looks like in the country. The next section examines all eight factors identified in the other case studies (1) Perceptions of Data Collection & Management; 2) Sense of Community; and 3) Communications & Misinformation; 4) Accessibility & Inclusion; 5) Trust in Public/Private Institutions; 6) Policy & Governance; 7) Response Infrastructure; and 8) Digital Capability) plus a ninth factor specific to Canada — Provincial & Territorial Support.
Funding
Dahdaleh Institute for Global Health Research Internal Funding
York University COVID-19 Grant 2020
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- Health informatics and information systems
- Health surveillance
- Digital heritage
- Public health not elsewhere classified
- Sociology and social studies of science and technology
- Data communications
- Communications and media policy
- Wireless communication systems and technologies (incl. microwave and millimetrewave)
- Communication studies
- Communication technology and digital media studies
- Communication and media studies not elsewhere classified
Keywords
Digital Contact TracingContact TracingCOVID19COVID-19ApplicationsAppsDigital AppsSystems Approachuser-uptakeUser UptakeUser EngagementDisaster and Emergency ResponseDigital ResponsePublic HealthGlobal HealthAccessibilityInclusionTrustPolicyGovernanceResponse InfrastructureDigital CapabilityCommunityPublic TrustRisk MitigationRisk Managementmobile applicationsmart phonespandemicpandemic seasondigital evolutionInnovationecosystemsinnovation ecosystemsdiscriminationprivacyprivacy perceptionprivacy perceptionsmisinformationcommunicationsdigital literacyydigital dividedigital capabilitydata collectiondata managementPublic trustHealth InformaticsHealth Information Systems (incl. Surveillance)Digital HumanitiesPublic Health and Health Services not elsewhere classifiedSociology and Social Studies of Science and TechnologyData CommunicationsCommunications and Media PolicyWireless CommunicationsCommunication StudiesCommunication Technology and Digital Media StudiesCommunication and Media Studies not elsewhere classified
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