Towards restructuring the telecommunications service industry in Jordan.

The Jordanian Government is currently considering the process of privatising the Telecommunications Corporation, since it is accused by the Government, of inefficiency and poor performance. This study presents the results of research into the question of what evidence there is to suggest that the Telecommunications Corporation is inefficient and not performing well in its present status as a public enterprise, and why privatisation should improve efficiency. The study also seeks to establish the best policy option available to policy makers in Jordan with regard to the Telecommunications Corporation in the light of worldwide trends of change in telecommunications policy. This study argues that privatisation should be assessed in terms of its origins, motives, stated objectives and its effect on economic efficiency. For performance evaluation, two main approaches are employed, in addition to many performance indicators and sub-indicators. A summary, concluding remarks and agenda for reforming public enterprises is also provided.