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Investigating the Factors Affecting Business Intelligence Systems Adoption: A Case Study of Private Universities in Malaysia
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posted on 2018-06-21, 19:37 authored by Abbas Ghanbari BaghestanAbbas Ghanbari Baghestan, Acheampong Owusu, Abdolhossein KalantariThis study explores the factors influencing the adoption of Business Intelligence Systems (BIS) in Higher Educational Institutions (HEIs), and also evaluate the extent of adoption in the universities. A research framework was developed based on the Technology-Organization-Environment (TOE)
framework and the Diffusion of Innovations (DOI) theory, comprising of ten factors which were hypothesized and tested for the adoption of BIS in HEIs. Data was collected through a paper survey questionnaire from a sample of 120 managers and academicians in twelve private universities in
Selangor State, Malaysia which were analyzed through Partial Least Squares Structural Equation
Modeling (PLS-SEM). The findings revealed that Absorptive Capacity, Competitive Pressure, Complexity, IT Infrastructure, Presence of Champion, Top Management Support, and Vendor Selection, are the factors influencing BIS adoption in the universities. The results also indicate
that most private universities in Malaysia are currently involved in level 2 of BIS adoption. Other implications are also discussed.
framework and the Diffusion of Innovations (DOI) theory, comprising of ten factors which were hypothesized and tested for the adoption of BIS in HEIs. Data was collected through a paper survey questionnaire from a sample of 120 managers and academicians in twelve private universities in
Selangor State, Malaysia which were analyzed through Partial Least Squares Structural Equation
Modeling (PLS-SEM). The findings revealed that Absorptive Capacity, Competitive Pressure, Complexity, IT Infrastructure, Presence of Champion, Top Management Support, and Vendor Selection, are the factors influencing BIS adoption in the universities. The results also indicate
that most private universities in Malaysia are currently involved in level 2 of BIS adoption. Other implications are also discussed.
