T. Verhagen

Publications

• Making Online Products More Tangible: The Effect of Product Presentation Formats on Product Evaluations.
• Present it like it is here: Creating local presence to improve online product experiences
• Online store image: conceptual foundations and empirical measurement
• Role of local presence in online impulse buying
• Online purchase intentions: A multi-channel store image perspective
• Satisfaction with virtual worlds: An integrated model of experiential value
• Having belief(s) in social virtual worlds: A decomposed approach
• Understanding online purchase intentions: contributions from technology and trust perspectives
• Health empowerment through activity trackers: An empirical smart wristband study
• Negative online word-of-mouth: Behavioral indicator or emotional release?
• Understanding users’ motivations to engage in virtual worlds: A multipurpose model and empirical testing
• Does a contextualized theory of planned behavior explain why teenagers stay in virtual worlds?
• Virtual Customer Service Agents: Using Social Presence and Personalization to Shape Online Service Encounters
• Benefitting from virtual customer environments: An empirical study of customer engagement
• The influence of online store beliefs on consumer online impulse buying: A model and empirical application
• The Effect of Product Type on Consumer Preferences for Website Content Elements: An Empirical Study
• Perceived risk and trust associated with purchasing at electronic marketplaces