What's Next for Library Discovery: Insights from NC State University Libraries’ Discovery Retreat

The NC State University Libraries embarked on a journey to reignite innovation within its discovery services, amid the rapidly evolving landscape shaped by platforms like Google, ChatGPT, and TikTok. Recognizing a perceived slowdown in our pace of innovation, the Libraries organized a one-day discovery retreat engaging 35 staff members and leaders across nine departments. The retreat delved into the expansive realm of "discovery," encompassing all library systems, and workflows that facilitate the discovery of library resources, services, spaces, and people. This presentation will outline the retreat's design, execution, and key discussions around identity, future direction, and challenges. Major future directions explored include linked data, machine learning, social media presence, discovery beyond the library, and whole library discovery. Attendees will gain insights into how the outcomes have propelled new initiatives within the Libraries, with opportunities for audience discussion on emerging trends and projects in library innovation.