ASSESSMENT OF THE IMPLEMENTATION OF ELECTRONIC RECORDS MANAGEMENT SYSTEM IN BAYELSA STATE

The information quality that medical practitioners have access to when providing care to patients affects the outcome of service delivery. Health information technology has been proven to enhance patient safety and treatment quality in the healthcare industry. This study's goal is to pinpoint the enablers and impediments to NDUTH, Okolobiri's adoption of an electronic records management system. The descriptive cross-sectional research design was adopted for this investigation. The sample was drawn using stratified random sampling from the 204 staff members that took part in the survey at NDUTH Okolobiri. A small number of hospital employees who had implemented the electronic records system were also subjected to phone interviews. The results show that the majority of participants (51.0%) were female, and that their average age was 37(SD+9.0) years. The overall knowledge of electronic records management system among the respondents was 45.9%. The overall level of implementation was 22.8%. The facilitators in the study were of support from leadership and availability of ICT equipment’s while the barriers were funding, lack of power supply, inadequate ICT infrastructures, administrative challenge, poor staff compliance, lack of government support, poor maintenance of software and ICT equipment’s. The findings show that there is a need for government and private organizations to invest more in healthcare delivery through electronic records management system. This is very important because the effectiveness of health services delivery is influenced by the quality of information that medical professionals have access to when caring for patients. It is also found to ensure efficient management of health facilities.