Addressing challenges of adapting AI-powered symptom assessment and care navigation tool for South African users

<ul> <li>Ada’s knowledge base was adapted to account for differences in incidence and disease presentation in South Africa, including optimizing 25 maternal and 25 pediatric conditions.</li> <li>Ada’s readability was lowered from grade 11 level to below grade 8 level (7.4), while still maintaining medical accuracy to improve accessibility and uptake.</li> <li>White-box AI like Ada, based on interpretable models that can be explained and easily understood by a human, can control and reduce data bias.</li> </ul>