Self-represented litigants in England and Wales, as well as
many other countries, form a large heterogeneous proportion
of the population. In contrast, the justice system provides for
the whole population a standard platform that cannot accommodate the variability in education, ability, personal characteristics and circumstances. In addition, there are high barriers to access, including high costs, excessive formalities and
unclear interpretation of the law. These barriers are prevalent
even in venues of justice designed to be public-friendly. To
provide justice for all, the legal system needs to assimilate
latest scientific findings on individual differences and minimise barriers to access.