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Shared service centers and professional employability
journal contributionposted on 2015-02-25, 14:13 authored by Andrew T. Rothwell, Ian P. Herbert, William B. Seal
This paper presents case study evidence of evolutionary changes in business support functions resulting in a fundamental hollowing out of the professional space over time and distance, creating the ‘hourglass’ profession. In an IT-enabled, boundaryless world, many professional activities can now be undertaken, in the manner of the Martini slogan, ‘any time, any place, anywhere’. This paper aims: ⁎ To investigate the shared service center as an emerging organizational form with the potential to drive fundamental change in the nature and location of professional work. ⁎ To explore the impact of these changes for individual professional workers, and to highlight the need for a greater focus on individual employability as the driver of an overall career trajectory.
- Business and Economics