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Public engagement events and the management of external stakeholders: artifacts as boundary objects or tools of discipline and control?

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journal contribution
posted on 03.06.2020, 13:13 by Vivien ChowVivien Chow, Roine Leiringer

Public engagement is founded on idealistic principles of democratic decision-making and public stewardship. Yet, the logistical realities of managing these processes are fraught with difficulties. In this paper, we explore the way material artefacts are used in formal public engagement proceedings on urban development projects in Hong Kong. The findings show that material artefacts used, in addition to serving as boundary objects that facilitate communication across knowledge boundaries, form part of a network that direct, control and manage the information flow between participants. They thus play an active role in managing the divergent interests of external stakeholders on projects.

History

School

  • Architecture, Building and Civil Engineering

Published in

Project Management Journal

Volume

52

Issue

1

Pages

61-74

Publisher

SAGE Publications

Version

VoR (Version of Record)

Rights holder

© Project Management Institute, Inc

Publisher statement

This is an Open Access Article. It is published by Sage under the Creative Commons Attribution 4.0 Unported Licence (CC BY). Full details of this licence are available at: http://creativecommons.org/licenses/by/4.0/

Acceptance date

15/04/2020

Publication date

2020-08-20

Copyright date

2021

ISSN

1938-9507

eISSN

1938-9507

Language

en

Depositor

Dr Vivien Chow Deposit date: 3 June 2020