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Offending users: designing-in deterrence with mobile telephones

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journal contribution
posted on 26.08.2015 by John McCardle, Ian Storer, George Torrens, Shaun Whitehead, Jen Mailley, Graham Farrell
This paper describes research relating to the design semantics of desirable products and the crime of theft. The methods employed range from the review of existing designs of mobile phones and associated systems and technologies, the perception of crime from a student designer's viewpoint and, importantly, the opinions of young offenders about proposed design solutions. We developed conceptual designs in consultation with the Mobile Data Association and these were reviewed by a sample of groups of young offenders and 'non-offender' consumers of similar age, to reflect the different user perspectives. The conclusions reveal differences between offenders and non-offenders in their perceptions of the deterrent effect of different design solutions. It is suggested that the research offers insight into the use of empathic strategies in the design of frequently stolen 'hot products'.

Funding

This research was supported by the Engineering and Physical Sciences Research Council (Grant no. EP/C50236X/1).

History

School

  • Design

Published in

The Design Journal

Volume

14

Issue

3

Pages

323 - 342 (20)

Citation

MCCARDLE, J. ... et al., 2011. Offending users: designing-in deterrence with mobile telephones. The Design Journal, September 2011, 14 (3), pp. 323-342.

Publisher

© Berg 2011; Taylor & Francis (Routledge)

Version

AM (Accepted Manuscript)

Publisher statement

This work is made available according to the conditions of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence. Full details of this licence are available at: https://creativecommons.org/licenses/by-nc-nd/4.0/

Publication date

2011

Notes

This is an Accepted Manuscript of an article published in The Design Journal in 2011, available online: http://www.tandfonline.com/10.2752/175630611X13046972590888

ISSN

1460-6925

eISSN

1756-3062

Language

en

Location

UK

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