Maximizing team performance: Case study using the Tuckman Model of Group Development to examine the critical role of the nurse leader.
Facilitating team development is challenging, yet critical for ongoing improvement across healthcare settings. The purpose of this exemplary case study is to examine the role of nurse leaders in facilitating the development of a high-performing Change Team in implementing a patient safety initiative (TeamSTEPPs) using the Tuckman Model of Group Development as a guiding framework. The case study is the synthesis of 2.5 years of critical access hospital key informant interviews (n = 50). Critical juncture points related to team development and key nurse leader actions are analyzed, suggesting that nurse leaders are essential to maximize clinical teams' performance.
This is the pre-peer reviewed version of the following article: Manges, K., Scott-Cawiezell, J., Ward, M. (2016). Maximizing team performance: The critical role of the nurse leader. Nursing Forum, 52(1): 21-29, doi: 10.1111/nuf.12161
Note, this article has been published in final form at:
http://onlinelibrary.wiley.com/doi/10.1111/nuf.12161/abstract This article may be used for non-commercial purposes in accordance with Wiley Term and Conditions for Self-Archiving.
Funding
This research was supported by grant number R18HS018396 from the Agency for Healthcare Research and Quality (AHRQ). The content is solely the responsibility of the authors and does not necessarily represent the official views of the AHRQ.
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Health systemshealth administratorNursingQuality ImprovementTuckman ModelTeam BuildingTeamInterprofessionalTeamSTEPPSChange ModelsTeam DevelopmentNurse LeaderCase StudyMaximize PerformanceSafetyPatient SafetyQILeadershipTeamworkCommunicationTeam trainingStormingNormingPerformingCritical Access HospitalsQualitative analysisHealth Care AdministrationHealth and Community ServicesMedical and Health Sciences not elsewhere classifiedNursing not elsewhere classified
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