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<p>This paper profiles methodological aspects of a doctoral project which is exploring the ways a research
strategy harnessing lens-based digital media can
contribute to the construction of new ways of knowing and understanding in a social problem space
currently dominated by quantitative research. The
studies presented, focused on problematizing issues of agency and representation in the context of
university policy designed to support inclusion and
achievement for care experienced people who are
underrepresented in Scottish higher education. To
reframe the prevalent deficit discourse, key questions explored were, how can we enable people with
lived experience of the care system be authors of
their own narratives? And how can we use the participatory creative design process and outcomes for building bridges of empathy & understanding
between the service users, service providers and
wider audiences? The unique proposition of the
research centres around an exploration on the social affordances of lens-based digital media, such
as augmented and virtual reality in ethnographic
practices. The design process as an emergent conceptual model and digital artifacts are presented as
technological vignettes, which developed from relationship-centred service design activities within
my teaching and fieldwork in community spaces.</p>
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