Digitisation Benchmarking Project Report
Any type of content formally published in an academic journal, usually following a peer-review process.
This report contains the findings of a year-long project to benchmark the digitisation services of 13 UK higher education institutions. The project was led by staff at the University of Warwick.
Findings include: the average turnaround time for digitisation requests across all institutions is 7.6 days, and peak times for the services are July and September.
The original PDF file was replaced on 16 December 2013 with a new version which more accurately reflects the authorship of the document, and corrects an error in the number of digitisation requests for one institution.