SPSS Data File & Analysis Output
Previous research has demonstrated a positive link between job characteristics, such as social support, feedback, and autonomy, and employee productivity and creativity. However, the dynamics of these relationships in non-traditional work environments, like remote work, are less understood. With the significant rise in individuals working from home following the COVID-19 pandemic, understanding these dynamics has become crucial for organisations. This study investigated how social support, feedback, and autonomy influence productivity and creativity among remote workers. We hypothesised that higher levels of these job characteristics would lead to enhanced task performance, contextual performance and creativity and reduced counterproductive work behaviours. It used a survey methodology to collect data via an online questionnaire, which utilised pre-existing measures. The study sample comprised 115 participants. Multiple regression analyses revealed mixed findings. Concerning task and contextual performance, while autonomy did predict these variables, social support and feedback did not. However, regarding counterproductive work behaviour and creativity, none of the job characteristics were significant predictors. These results highlight the unique challenges of remote work and suggest that the factors influencing productivity and creativity in traditional settings may not directly translate to remote environments. The study discusses these findings in light of methodological considerations and suggestions for future research.