QUESTIONNAIRE ON KNOWLEDGE MANAGEMENT TOWARDS ENHANCING ACADEMIC PERFORMANCE

Tertiary institution has in its possession a whole heap of knowledge flow that calls for proper management in developing countries especially in this era of knowledge economy. This study aims at empirically examining the influence of knowledge management on academic performance in Nigeria south-west tertiary institutions with a particular attention on awareness level and responsible factors to effective knowledge management and its influence on academic performance. Also the study sought to develop a model for successful knowledge management implementation in Nigeria tertiary institutions.
The study adopted mixed methods and survey method by employing stratified random sampling to select 11 out of 46 tertiary institutions in south-west Nigeria and purposive sampling to select 50 respondents from each institution. The closed questionnaire was designed using Likert scaling system but both the closed and open ended questionnaires were administered on the total sample population of 550. While qualitative data was analysed with content analysis, the demographic and quantitative data were analysed with SPSS version 21 over frequency count, percentage score, pie chart, Chi-Square test (X2), exploratory factor analysis, Pearson correlation, linear regression analysis and multiple regression analysis.
The result showed that positive and linear significant relationship exist between knowledge management capabilities (process, enabler and strategy) and knowledge management success as well as academic performance, thereby suggesting that; (1) knowledge management capabilities has a positive influence on knowledge management success and academic performance thereby acting as catalyst to them. (2) Knowledge management success has positive influence on academic performance key indicators. Therefore, for knowledge management to move from developing phase to developed phase in Nigerian institutions, the education sector must adopt and integrate these knowledge management catalysts (process, enabler and strategy) to enhance academic performance.