Dataset belonging to the help desk log of an Italian Company

dataset

posted on 2017-07-25, 00:00 authored by Mirko PolatoMirko Polato

Event log concerning the ticketing management process of the Help desk of an Italian software company

History

Contributors

University of Padova, Department of Mathematics

Publisher

University of Padova

Format

media types: text/csv, text/plain

Usage metrics

Categories

Business and Management

Keywords

Event logs Help desk Incident management Monitoring tools Problem management Ticketing Business and Management

Licence

4TU General Terms of Use

Exports