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Total Quality Management in Engineering College Libraries

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conference contribution
posted on 2025-02-14, 09:08 authored by Raja ThangiahRaja Thangiah, Swaminathan KSM

This paper analyses the total quality management in engineering college library in a view of the exposure of library resources and services. The library provides sufficient information resources and services to the user community. In this context, the library should ensure the total quality management system. Result of this study through user satisfaction should be profitable to all members’ of organization and society.


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