Module 6. Case Study - South Africa.pdf (1.55 MB)
Exploring User-Uptake of Digital Contact Tracing Apps - A Practitioner Guide - Module 6. Case Study - South Africa.pdf
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posted on 2021-08-16, 02:44 authored by Rebecca BabcockRebecca Babcock, Tiana Putric, Dyllan Goldstein, Jennie PhillipsThis module aims to explore Digital Contact Tracing (D-CT) developed and implemented in South Africa
for the COVID-19 response. Focus is on their D-CT app, COVID Alert SA, and understanding user-uptake.
The case study begins with a brief overview of the country’s overall response to COVID-19 and the impact
of the virus on the country. Following, we explain South Africa’s app by describing, how it emerged, how it
is designed and functions, how users engage with the app across the whole user-engagement process,
and what user-uptake looks like in the country. The next section describes the main factors that emerged in our research for this country that suggest influencing user-uptake within the country’s context including communications & misinformation, accessibility & inclusion, public trust, and response infrastructure. This
section ends with a brief conclusion
Funding
York University COVID-19 Grant 2020
Dahdaleh Institute for Global Health Research Internal Funding
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Categories
- Health informatics and information systems
- Health surveillance
- Digital heritage
- Public health not elsewhere classified
- Sociology and social studies of science and technology
- Data communications
- Communications and media policy
- Wireless communication systems and technologies (incl. microwave and millimetrewave)
- Communications engineering not elsewhere classified
- Communication technology and digital media studies
- Sociology not elsewhere classified
Keywords
Digital Contact TracingContact TracingCOVID19COVID-19ApplicationsAppsDigital AppsSystems Approachuser uptakeUser-uptakeUser EngagementDigital responsePublic HealthGlobal HealthSouth AfricaCOVID Alert SAcommunicationsmisinformationaccessibilityinclusionpublic trustresponse infrastructuredisaster and emergency responsecommunitypolicygovernancerisk managementrisk mitigationmobile applicationsmart phonespandemic seasondigital evolutioninnovationecosystemsinnovation ecosystemsprivacyprivacy perceptionprivacy perceptionsdigital literacydigital dividedigital capabilitydata collectiondata managementRacial EqualityHealth InformaticsHealth Information Systems (incl. Surveillance)Digital HumanitiesPublic Health and Health Services not elsewhere classifiedSociology and Social Studies of Science and TechnologyData CommunicationsCommunications and Media PolicyWireless CommunicationsCommunications Technologies not elsewhere classifiedCommunication Technology and Digital Media StudiesSociology
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