Module 5. Case Study - Scotland.pdf (715.78 kB)
Exploring User-Uptake of Digital Contact Tracing Apps - A Practitioner Guide - Module 5. Case Study - Scotland.pdf
Version 3 2021-08-16, 02:46
Version 2 2021-04-15, 14:48
Version 1 2021-04-09, 13:02
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posted on 2021-08-16, 02:46 authored by Alisha Gauhar, Dyllan Goldstein, Rebecca BabcockRebecca Babcock, Jennie PhillipsThis module aims to explore Digital Contact Tracing (D-CT) developed and implemented in Scotland for
the COVID-19 response. Focus is on their D-CT app, Protect Scotland, and understanding user-uptake. The
case study begins with a brief overview of the country’s overall response to COVID-19 and the impact of
the virus on the country. Following, we explain Scotland’s app by describing how it emerged, how it is
designed and functions, how users engage with the app across the whole user-engagement process, and
what user-uptake looks like in the country. The next section describes the main factors that emerged in our research for this country that suggest influencing user-uptake within the country’s context including perceptions of data collection, communications & misinformation, accessibility & inclusion, public trust, and digital capability. This
section ends with a brief conclusion.
Funding
York University COVID-19 Grant 2020
Dahdaleh Institute for Global Health Research Internal Funding
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Categories
- Health informatics and information systems
- Health surveillance
- Digital heritage
- Public health not elsewhere classified
- Sociology and social studies of science and technology
- Communications and media policy
- Data communications
- Wireless communication systems and technologies (incl. microwave and millimetrewave)
- Communication studies
- Communication technology and digital media studies
- Communication and media studies not elsewhere classified
Keywords
Digital Contact TracingContact TracingCOVID19COVID-19ApplicationsAppsDigital AppsSystems ApproachUser UptakeUser-UptakeUser EngagementDisaster and Emergency ResponseDigital ResponsePublic HealthGlobal HealthScotlandProtect Scotlandcommunicationsmisinformationaccessibilityinclusionpublic trustdigital capabilitycommunitypolicygovernanceresponse infrastructurerisk managementrisk mitigationmobile applicationsmart phonespandemic seasondigital evolutioninnovationecosystemsinnovation ecosystemsprivacyprivacy perceptionprivacy perceptionsdigital literacydigital dividedata collectiondata managementdiscriminationHealth InformaticsHealth Information Systems (incl. Surveillance)Digital HumanitiesPublic Health and Health Services not elsewhere classifiedSociology and Social Studies of Science and TechnologyCommunications and Media PolicyData CommunicationsWireless CommunicationsCommunication StudiesCommunication Technology and Digital Media StudiesCommunication and Media Studies not elsewhere classified
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