figshare
Browse
monash_62786.pdf (728.17 kB)

Union satisfaction: an Australian perspective

Download (728.17 kB)
journal contribution
posted on 2017-06-06, 00:56 authored by Hanley, Glennis
Against a backdrop of union amalgamations and declining union density, this paper explores discrete elements of (dis) satisfaction that Australian unionists' have with aspects of their union's performance. Previous studies into union satisfaction [principally from the U.S. and Sweden], have focused on two major categories of independent union satisfaction variables: relationship and 'bread and butter' issues. The existing explanations of union satisfaction suggest that most importantly, a union's somewhat intangible resources of time, patience, and availability may be the key to a member's satisfaction with union representation. And, and important, but less so, are members' satisfaction with traditional union 'bread and butter' issues. The findings of this paper concur that relationship issues are quite important in accounting for union satisfaction, but not so for 'bread and butter issues'. From an Australian perspective, it appears that other variables such union performance at an individual workplace, as well as the provision of better union services post-amalgamation best explain the union-member satisfaction conundrum.

History

Year of first publication

2000

Series

Working paper series (Monash University. Department of Management).

Usage metrics

    Categories

    No categories selected

    Exports

    RefWorks
    BibTeX
    Ref. manager
    Endnote
    DataCite
    NLM
    DC