@article{Aurbach2017, author = "Elyse L. Aurbach", title = "{Your Audience Comes First: The Key to Effective Communication and Engagement (keynote)}", year = "2017", month = "11", url = "https://gateways2017.figshare.com/articles/presentation/Your_Audience_Comes_First_The_Key_to_Effective_Communication_and_Engagement_keynote_/5613217", doi = "10.6084/m9.figshare.5613217" }