@article{Jackson2017, author = "Julie Jackson", title = "{TQM in higher education : continuously improving the teaching and learning of introductory statistics}", year = "2017", month = "11", url = "https://bridges.monash.edu/articles/thesis/TQM_in_higher_education_continuously_improving_the_teaching_and_learning_of_introductory_statistics/5588887", doi = "10.4225/03/5a0500da1652c" }