@article{David2017, author = "Sue David", title = "{St George's Library 2015 LibQual+® Presentation}", year = "2017", month = "10", url = "https://sgul.figshare.com/articles/presentation/St_George_s_Library_2015_LibQual_Presentation/5472496", doi = "10.24376/rd.sgul.5472496.v1" }