TY - DATA T1 - T4I2016 - Barradas, Manuel; Joseph Carol; Milliken, Neil; Sharpe, Mark (2016): Modifications to a Customer Relationship Management (CRM) database system to enable the use of speech recognition software PY - 2016/11/25 AU - Manuel Barradas AU - Carol Joseph AU - Neil Milliken AU - Mark Sharpe UR - https://orda.shef.ac.uk/articles/journal_contribution/T4I2016_-_Barradas_Manuel_Joseph_Carol_Milliken_Neil_Sharpe_Mark_2016_Modifications_to_a_Customer_Relationship_Management_CRM_database_system_to_enable_the_use_of_speech_recognition_software/4256543 DO - 10.15131/shef.data.4256543 L4 - https://ndownloader.figshare.com/files/6940310 KW - Repetative Strain Injury KW - Customer Relationship Management KW - Database KW - Speech Recognition Software KW - WAI-ARIA KW - Assistive Technology KW - Accessability Standards KW - T4I2016 KW - Technology for Independence KW - Computer Software not elsewhere classified KW - Computer-Human Interaction KW - Web Technologies (excl. Web Search) KW - Information Retrieval and Web Search KW - Markup Languages KW - Input, Output and Data Devices N2 - Barradas, Manuel; Joseph Carol; Milliken, Neil; Sharpe, Mark (2016): Modifications to a Customer Relationship Management (CRM) database system to enable the use of speech recognition software. T4I Communications 1, T4I2016 – Academic/Research, Nov 2016. Figshare. Adding Accessible Rich Internet Applications (ARIA) HTML elements to web pages enables users to use speech recognition software for data entry and retrieval of information on databases. This in turn minimises the use of the keyboard and mouse which in turn can lead to less repetitive strain injury. ER -